Customer Service Representative

Position Type: Full-Time, In-Person
Location: Prescott, AZ

Description:
The Customer Service Representative provides graphic design support to our in-house customer service department through creative and  innovative graphics. Successful candidates are friendly, decisive, versatile, easy going, and have excellent customer service skills.

Typical duties of the position may include:

• Creating and editing digital and print content and templates such as; postcards, flyers, newsletters, and door hangers used by Realtors, Lenders, Builders, and Yavapai Team Members
• Creating, receiving, and sending files

The Customer Service Representative may be assigned additional tasks in support of the department’s goals.

Skills and Abilities:

• Canva graphic design skills preferred and/or design skills with AI.
• Intermediate/strong computer skills including MS Word, Excel, PowerPoint, and Outlook
• Ability to edit/upload media to social media
• Strong attention to detail
• Fluid oral and written communication skills with Managers, Team Lead, and team members regarding projects in process
• Ability to meet turn times by department management

Salary:
Competitive and commensurate with education and/or experience. Benefit package includes 401(k) Matching, Medical, Dental, Vision, and more.

Application Process:
Please submit a cover letter, detailed resume, and copy of recent typing test (if available) to personnel@ptaaz.com.  Please include “YTA Customer Service Rep” in the subject line.

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